Agentforce AI Specialist Program

With the rise of AI, employers are demanding more of their teams. Gaining a strong foundation on AI knowledge is critical to professionals in tech who aim to unlock business value with AI.


This 3 Week program combines foundational AI and Cloud knowledge with building real Agents through an in person and hands-on setting.

Agentforce: AI agents on the world's #1 AI CRM.

AI agents are a type of artificial intelligence (AI) system that can understand and respond to customer enquiries without human intervention.


They are created using an agent builder, like Agentforce and rely on machine learning and natural language processing (NLP) to handle a wide range of tasks.

Learn more

"By 2028, 33% of enterprise software applications will include agentic AI, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously."


Gartner Insights Report, 2024

Build and customise AI agents for any job.

In Agent Builder, you can customise an out of the box agent to any industry and any use case. You can create a job to be done by your agent by defining topics, which include natural-language instructions and additional guardrails.

Why learners chose this program for building agentic AI skills.

Icon 5 stars | Blue Road Academy

Hands on practice.

“The deep dive into Prompt-Engineering equipped me to architect precise, powerful Agentforce solutions for our clients. The practical Hackathon inspired me to build and pitch my own points of concepts.”

Program Participant, Winter 2025

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Peer to peer learning.

“Agentforce training with BRA was a great opportunity to upgrade my Salesforce knowledge and meet Salesforce users from different organisations. It also motivated me to get the Agentforce Specialist Certification”

Program Participant, Amsterdam, Winter 2025

3

week duration

6 classroom

sessions

English

instruction & material

Certification voucher provided

Agentforce AI Specialist Program

Our Agentforce AI Specialist Program combines foundational AI and Cloud knowledge with building real Agents through an in person and practical setting using Agentforce.

What will you learn in this program?

  • Gain a strong foundation of AI knowledge and tools available. No previous AI experience required.


  • Learn AI theory, covering topics such as LLMs, ML, AI ethics, and applications of AI.


  • Strengthen key concepts of cloud computing, object oriented programming, and automation.


  • Build Flows, use Prompt Builder and Agent Builder to build and deploy your own Sales, Service, or Employee Agent.


  • Dive into the core concepts of Agentforce Architecture and the Einstein Trust Layer.


  • Implement Data Cloud and discover how RAG can extend the capabilities of Agentforce.

Why should you follow this program?

Become an Agentic AI Professional.

Confidently learn the practical skills needed in the rapidly evolving Agentic AI and enterprise landscape.


Build and deploy real Agents.

Unlock the full potential of the Agentforce platform using your current and new AI skills.


Earn your Agentforce Specialist Certification.

Earn the globally recognized Certification from Salesforce.

(voucher included for program participants who successfully complete the program)

Spring 2026

Amsterdam

  • Starting: May 2026
  • Sessions: 9h to 13h CEST
  • Location: Amsterdam, Rijnlandlaan 199
  • Language: English
  • Price: €995 (excl. VAT)


Do you have questions? You can reach us at academy@blueroadacademy.com.

Book Now

Summer 2026

Amsterdam

  • Starting: July 2026
  • Sessions: 9h to 13h CEST
  • Location: Amsterdam, Rijnlandlaan 199
  • Language: English
  • Price: €995 (excl. VAT)


Do you have questions? You can reach us at academy@blueroadacademy.com.

Book Now

Fall 2026

Amsterdam

  • Starting: October 2026
  • Sessions: 9h to 13h CEST
  • Location: Amsterdam, Rijnlandlaan 199
  • Language: English
  • Price: €995 (excl. VAT)


Do you have questions? You can reach us at academy@blueroadacademy.com.

Book Now

Want to know if this program is right for you?

Would you like more information on upskilling yourelf or your team on Agentic AI? 


Contact Michal and he will help you further with any personal or in-company training needs you may have.


Michal Dudzinksi

Program Manager & Agentforce Advisor

Learn more

Why learn with Blue Road Academy?

We envision a future where every company maximizes investment in their workforce and cloud technology to navigate the changing world of work.

  • Authorized Salesforce technical and professional workforce development partner since 2019.


  • All our training programs are led by experienced instructors and delivered in the classroom to ensure effective learning and participant outcomes. 


  • Dedicated provider to diverse participant and teams - age, technical level, language, migration background, and professional experience.


  • Offering comprehensive training curricula with hands-on exercises, team challenge, labs, and end-to-end business case studies that have been delivered to 600+ participants across 6 countries.


  • Globally recognized certification preparation, knowledge checks, quizzes, and mock exams - participants achieve a 95%+ Credential rate.


99%

Program Completion Rate

4.7/5

Participant Satisfaction Score

95%

Technical Credential Rate

+79

Participant Net Promoter Score

Salesforce Academy Questions

  • Am I eligible for this program?

    You are eligible to participate in this program if you meet the following criteria:

    • You are a newcomer with or without a forced migration background
    • You have received a temporary or permanent  residence permit and the right to work
    • You reside in the country where the program takes place
    • You are currently under or unemployed

  • What happens after I apply?

    If you meet the eligibility requirements, we will reach out to you as soon as possible for an initial phone interview. 

  • Is my place in the program guaranteed?

    Due to the overwhelming amount of applicants you may not be offered an interview. We can only accept approximately 12 participants for each training program. During the interview process, we will learn more about your motivation and ambitions to ensure you are the best fit for the program. 


  • How much does the program cost?

    Thanks to our partners and supporters, we can offer the training to you at no cost. We will also cover your travel expenses (if needed) and cover the costs of the Administrator exam registration.


  • Do you offer a job guarantee?

    There are no guarantees in life and we are no exception. We do not and cannot gaurantee that you will find a job after completing our training program. If you do successfully complete the program, your CV and profile will be sent directly to our partners and network of employers. We will also do everything we can to help you apply to jobs and prepare for interviews, both within and outside of our network. 


  • Do I get a contract or enrollment letter if I am accepted?

    Yes, you will receive both. As part of your participation in one of our  training programs, you will enter into a Participation Agreement and you will receive an Enrollment Letter to confirm your place in the program. 

  • What is the format of the program?

    The intensive, in person program comprises of 4 phases over a period of 12 months. The first phase is 3 months of classroom-based technical training. The second phase is 2 months of in-person workshops on job skills and career readiness. The third phase is 3 months of work experience through clientprojects and traineeships. The fourth phase is 3 months of career match making towards a full-time role. 

  • Where do the trainings take place?

    All training sessions are held in person. An exact location wll be determined for each training program. Virtual training or virtual attendance are not possible.

  • Why don't you ask for my resume or degree?

    We are more interested in your motivation and commitment to the program. We believe anyone can learn what we teach regardless of background or degree. 

  • How can I prepare for this program?

    We highly recommend you creae a plan for yourself, your career goals, and how this program fits within your plans. We also recommend you start learning about Salesforce anytime prior to the training: https://www.salesforce.com/products/what-is-salesforce/ 

  • Who can I reach out to if I have questions?

    You can reach out anytime to hello@blueroadacademy.com or send us a message through the Contact Us form.