ServiceNow Training for Business.
You chose ServiceNow to simplify and automate your workflows. But the real results come when your team knows how to work with it, and not just in theory, but in your daily operations.

At Blue Road Academy, we help your people become confident ServiceNow users. Whether they need to manage the platform, build automations, or simply get more from day-to-day tasks, we guide them through it with hands-on learning that fits your organisation.
Designed for how your people actually work
We do not believe in generic tutorials. Your team learns using your own processes, challenges, and goals. That way, they do not just understand the platform, they will improve the way you work with it.
And because we train in a group setting, all colleagues learn together. They ask questions, share ideas, and build the confidence to use ServiceNow with clarity and purpose.
Want to learn more about ServiceNow?
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What's in it for you?
- Certified professionals who know your platform inside and out
- Teams that take ownership of workflows, not just follow instructions
- Role-based learning paths that match how your people work
- Stronger results without the need for outside help
A practical fit for operational and IT leaders
Whether you lead IT, digital operations, or organisational change, this training helps you unlock more value from ServiceNow. It supports L&D teams with a clear structure and outcomes, without slowing down day-to-day work.
Frequently asked questions
Who is this ServiceNow training for?
This training is for companies that use ServiceNow and want to grow internal knowledge. Whether your team is just starting or looking to go deeper, we help them work with the platform more effectively.
Which roles benefit most from the training?
We usually train platform owners, system administrators, IT professionals, and operational leads. Depending on your setup, we can also train end-users and process managers who work with ServiceNow every day.
What topics are included in the training?
We cover the fundamentals of ServiceNow along with administration, workflow design, reporting, and customisation. The content is adapted to your organisation, so your team learns what they actually need.
How long does the programme take?
Most teams complete the programme in a few weeks. We keep the learning focused and practical, so your team can start applying their skills quickly.
Is the training in person or online?
We focus on in-person, classroom-style learning with peer collaboration. This format delivers stronger results. If needed, we can offer blended or remote options as well.
Do participants earn certifications?
Yes. Our training includes preparation for official ServiceNow certifications. Participants leave with both credentials and hands-on experience they can use right away.
Can the training be adapted to our ServiceNow environment?
Absolutely. Every company works differently, so we adapt the training to your platform setup, workflows, and team structure. That way, learning feels relevant from the very beginning.
What business value does this bring?
You get a self-sufficient team that can improve your platform, respond to internal needs faster, and reduce reliance on external help. Many companies see smoother processes and better use of ServiceNow within weeks. Curious to see the results? Take a look at our success stories here.
How do we get started?
Just reach out or schedule a quick call. We will listen to your goals and co-create a training path that fits your team.
Ready to build real ServiceNow capability?
We are here to help. Let us work with you to create a training path that fits your team and your platform.
Get in touch and we love to show you what is possible.
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